It is our passion to provide dignified, loving care in the home to our customers

Welcome!

We are
Mercie Grace Care Ltd

Mercie Grace Care Limited was set to provide care support and accommodation for people suffering from mental health problems, learning disabilities,  physical health problems and dementia.The company caters for adults from 18 years onwards. The company's headquarters are in Leicester and caters for Nottinghamshire.

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Our promise...

You or your loved one can enjoy peace of mind.

It can be very difficult to choose a care provider!

Our team of experienced professionals understand the concerns you and your family may have about entrusting someone else with your support.

To provide you with peace of mind, knowing that you are in the best hands, we are committed to making the process as simple as possible.

What people say about us!

We have a track record of providing exceptional care.
Don't just take our word for it!

Dear Beauty,
I want to say a huge thank you for your wonderful service, your carers are angels .They are very caring, understanding, and therapeutic.Thank you .A prayer from my   for you and all your beautiful angels.May Allah swt bless you all and your families  with good health, peace, happiness,, joy and harmony.May Allah swt protect you all and keep you all safe for the New year and every year throughout your journey inshAllah Ameen

Thank you so much Beauty. You and your team have been so kind and caring to Mum (and now also to Dad). She spoke very highly of you all. You are all amazing xx

Ben tell your managers that l am very grateful for the job they are doing.You have a lovely team of carers who are very polite and professional .I like Emmely very much .Abigirl makes me laugh all the time , she has a great sense of humour ,send her more often. And Tendai , you have a gifted hands-man who comes to help others to operate my mobility equipment.

Dear Mr Brighton, and all staff including carers,
Mr Ben, Mr Farai, Mugove.May we take this opportunity to thank you all very much for providing good quality care for my son. We were very pleased and satisfied by your services. You will be greatly missed, but in the future if you have capacity of staff, could you please resume your services for my son.Once again, many thanks to all of you .May God bless you all to do this wonderful job .Best wishes to the company .Yours sincerely

Compliments from Social Worker: I carried out a home visit for a client earlier today for a review. The client and her daughter expressed how happy they are withthe service they receive from the carers. They said the carers are kind and extremely supportive. The daughter  said that ifthere are any issues, Mercie Grace always responds immediately and action accordingly. Again, they sang your praises and both felt that the carers are doing a marvellous job.

Our Vision, Mission and Values

Vision

Providing home care and support services of the highest quality to everyone

Mission

Our mission is to provide dignified high quality care for people living in their own homes at the same time maintaining their independence

Values

Every member of our team is expected to:
- Ensure the safety of our customers and ourselves
- Being respectful and dignified to others
- Honesty
- Compassionate in their work
- Promote the independence of our customers
- Engage customers in their work
- Promote equality
- Act with integrity

Contact us

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Care Quality Commission Logo

We're fully regulated by the Care Quality Commission.

The CQC monitors, inspects and regulates services to make sure they meet fundamental standards of quality and safety. They publish what they find, including performance ratings to help people choose care.